ASKAHFI Transport & Umzug
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LEGAL INFORMATION

Privacy notice

Information about the operator, contact details and personal data processing.

Website access and hosting

This website and its email account are hosted by Bieber IT GmbH (Host-Unlimited.de), Braunschweiger Straße 22, 38518 Gifhorn, Germany. Requests may process your IP address, date and time, requested page or file, transferred data volume, HTTP status, browser information and referring page. This enables delivery, error diagnosis and website security. The legal basis is Article 6(1)(f) GDPR, reflecting our legitimate interest in a secure, functioning website. Access data is not combined with form details for advertising profiles. Hosting logs are retained according to the needs of technical operation, troubleshooting and protection against security incidents, and deleted when no longer required for these purposes. Logs relating to specific incidents may be retained until the incident is resolved. Provider information: Host-Unlimited.de.

Enquiries by form, email or phone

When you contact us, we process the details you provide: name, email address or phone number, requested service, collection and destination, dates, items, floors, lifts, access and message. The purpose is to handle and respond to your enquiry and, where relevant, prepare a contract. The legal basis is Article 6(1)(b) GDPR for contractual or pre-contractual enquiries, otherwise Article 6(1)(f) GDPR and our legitimate interest in responding to correspondence. Required fields are marked. Without contact information and basic project details we cannot meaningfully process an enquiry. Additional details are voluntary.

Sending and recipients

The form transmits your details to our web server over an encrypted connection. The server sends them to info@askahfi.de using authenticated SMTP with TLS encryption. The proprietor and hosting/email provider have access as required for their roles. This website does not create an additional permanent enquiry database. We do not share your details for third-party advertising. No transfer to recipients outside the European Economic Area is intended for the website functions described here.

Enquiry retention

Enquiries are deleted once they have been fully resolved, no further correspondence is expected, and no statutory retention requirement or legitimate need to defend legal claims applies. If an enquiry becomes an order, relevant business documents are retained for the applicable commercial and tax-law periods. Data retained to fulfil those obligations is processed only for those purposes.

Necessary browser storage

The enquiry assistant stores your entries in sessionStorage to retain them across pages and languages. Use “Clear details” to remove the draft. Browsers may restore sessions after restarting. The form also uses a necessary session cookie called ASKAHFI_FORM to protect against forged form requests and associate the submission with your session. It does not contain enquiry content. The legal bases are section 25(2)(2) TDDDG for the form function you request and Article 6(1)(b) or (f) GDPR. No analytics or advertising cookies are used.

Abuse prevention

To protect the form, we process request counts, timestamps and a keyed hash of your IP address. These counters do not store your IP address in plain text. Counter files are deleted on the next form request after 24 hours have elapsed. Security tokens and server-side input validation are also used. The legal basis is Article 6(1)(f) GDPR and our legitimate interest in preventing spam and abuse.

Images, videos, fonts and copying

Images, Pexels videos and fonts load locally from this website’s server. There are no embedded third-party video players, maps, advertising networks or analytics tools. Copying puts selected enquiry details on your device’s clipboard; saving creates a local text file. Neither action sends the enquiry.

Your rights

Subject to the legal conditions, you have rights of access, rectification, erasure, restriction and data portability under Articles 15–20 GDPR. Where processing is based on consent, you may withdraw it at any time for the future. You may object to processing based on Article 6(1)(f) GDPR on grounds relating to your particular situation (Article 21 GDPR). Contact info@askahfi.de to exercise these rights. No automated decision-making, including profiling, takes place.

Right to complain

You may complain to a data protection supervisory authority under Article 77 GDPR, in particular in the place where you live, work or believe a violation has occurred. For North Rhine-Westphalia: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Postfach 20 04 44, 40102 Düsseldorf, Germany. Contact and complaint information: www.ldi.nrw.de.

Updated

9 November 2026.